Terms of Service
Welcome to CSTechy Web and IT Solutions. These terms explain the conditions for accessing our website and using our services, including website design, IT solutions, hosting, domain registration and business automation.
Please read these terms carefully before using our website or services.
1. About CSTechy
CSTechy Web and IT Solutions provides technology-related products and services designed to help individuals, startups and businesses establish, manage and improve their digital presence.
Our services may include:
- Website design and development.
- WordPress website development and maintenance.
- Web hosting solutions and domain registration assistance.
- IT hardware, software and technical services.
- Business automation and workflow integration.
- Website optimization and related digital solutions.
The availability of specific services may vary depending on project requirements, location and individual service agreements.
2. Acceptance of Terms
By accessing our website or engaging with CSTechy, you confirm that:
- You are legally capable of entering into an agreement.
- You will provide accurate and complete information when requesting our services.
- You will use our website and services for lawful purposes.
- You agree to comply with these Terms of Service and applicable laws.
3. Website Usage
You may access and use our website for legitimate informational, business and service-related purposes.
You agree not to:
- Use the website for illegal, fraudulent or unauthorized activities.
- Attempt unauthorized access to our website, servers or systems.
- Introduce malicious software, viruses or harmful code.
- Copy, reproduce or redistribute website content without permission.
- Interfere with the security, functionality or availability of our website.
- Misuse contact forms, communication channels or website resources.
We reserve the right to restrict access when activities violate these terms or threaten website security.
4. Services and Project Agreements
CSTechy provides services based on individual customer requirements and agreed project specifications.
Before starting a project, the scope of work, deliverables, estimated timelines, pricing and other relevant conditions may be communicated through a quotation, proposal, email or separate service agreement.
Any additional work outside the agreed scope may require a revised quotation and additional charges.
We reserve the right to modify, update or discontinue service offerings when necessary, subject to existing customer agreements and applicable law.
5. Pricing and Payments
All service prices, quotations and payment conditions will be communicated to customers before work begins.
Depending on the service, payment arrangements may include:
- Advance payments or project deposits.
- Milestone-based payments.
- Full payment before service activation.
- Recurring payments for subscription-based services.
- Additional charges for extra features, revisions or maintenance.
Customers are responsible for making payments according to the agreed schedule.
Work may be paused or services restricted in the event of overdue payments, subject to the applicable service agreement and law.
6. Website Design and Development
For website design and development projects:
- Customers must provide the required content, images, branding materials and project information.
- Customers are responsible for ensuring that supplied materials are legally permitted for use.
- Project timelines depend on the scope of work and timely customer cooperation.
- Additional features or significant design changes may involve extra charges.
- Final deliverables will be provided according to the agreed project scope.
- Ongoing maintenance and support are included only when specified in the service agreement.
CSTechy is not responsible for delays caused by incomplete information, delayed approvals or third-party dependencies outside our reasonable control.
7. Hosting and Domain Services
CSTechy may assist customers with hosting solutions, domain registration and related website infrastructure services.
Customers acknowledge that:
- Domain registrations are subject to the policies of the relevant domain registrar.
- Hosting services may be provided through independent third-party providers.
- Renewal fees and service conditions may vary by provider.
- Customers are responsible for maintaining valid domain and hosting renewals unless otherwise agreed.
- Service availability may be affected by scheduled maintenance, technical issues or third-party infrastructure problems.
- Domain transfers, renewals and cancellations are subject to the relevant registrar’s policies.
We do not guarantee uninterrupted availability of third-party hosting or domain services.
8. IT Hardware and Technical Services
IT hardware and related technical services may be subject to manufacturer warranties, supplier policies and individual product conditions.
Where products are supplied or recommended through third-party sellers, the seller’s applicable pricing, delivery, return, replacement and warranty policies will apply.
CSTechy does not independently manufacture products sold by third-party brands. Product specifications, availability, pricing and warranties are subject to the respective manufacturer or supplier.
9. Business Automation and Digital Solutions
CSTechy may provide automation setup, workflow integration and other digital solutions to help businesses improve their operational processes.
Automation performance may depend on:
- Third-party software and platforms.
- API availability and usage restrictions.
- Customer-provided data and configuration.
- External service updates and technical dependencies.
- Subscription limits and platform policies.
We will make reasonable efforts to deliver solutions according to agreed requirements but cannot guarantee uninterrupted operation of external platforms.
10. Customer Responsibilities
Customers agree to:
- Provide accurate project details and necessary materials.
- Maintain appropriate access credentials and account security.
- Ensure supplied content does not violate intellectual property rights.
- Review and approve project deliverables within reasonable timelines.
- Use our services in accordance with applicable laws.
- Maintain their own backups unless backup services are specifically included in the agreement.
- Notify CSTechy of relevant technical issues affecting agreed services.
Customers remain responsible for their own business content, website activities, data and legal compliance.
11. Intellectual Property Rights
All original website content, branding elements, graphics, designs, text and other materials published on cstechy.com belong to CSTechy or their respective owners unless otherwise stated.
You may not reproduce, distribute, modify, republish or commercially exploit our original materials without prior written permission.
For customer projects, ownership and usage rights for completed deliverables will be governed by the applicable project agreement and payment conditions.
Third-party software, themes, plugins, images and other licensed materials remain subject to their respective licence terms.
12. Third-Party Websites and Services
Our website may contain links to external websites, software providers, hosting companies, product sellers and other third-party services.
These external services operate independently of CSTechy. We are not responsible for:
- Third-party website content or accuracy.
- External service availability.
- Third-party privacy practices.
- Product quality, delivery or warranty decisions.
- Changes to third-party pricing, policies or service conditions.
Customers should review the applicable third-party terms before using those services.
13. Privacy and Data Protection
Your use of our website and services is also governed by our Privacy Policy.
We may collect and process information necessary to respond to enquiries, provide services, communicate with customers and operate our website, in accordance with applicable privacy and data protection requirements.
For further details about how information is handled, please read our:
14. Service Availability and Maintenance
We aim to maintain reliable website and service operations. However, we do not guarantee that our website or services will always be available without interruption.
Temporary interruptions may occur due to:
- Scheduled maintenance.
- Server or hosting issues.
- Software updates.
- Network disruptions.
- Security incidents.
- Third-party service failures.
We will make reasonable efforts to address technical issues where they fall within our responsibility.
15. Limitation of Liability
To the extent permitted by applicable law, CSTechy will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or services.
We are not responsible for losses caused by circumstances outside our reasonable control, including third-party service failures, customer actions or unauthorized access resulting from compromised customer credentials.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses or expenses arising from your unlawful use of our website, violation of these terms or infringement of third-party rights.
17. Suspension and Termination
We reserve the right to suspend or restrict access to our website or services where necessary due to:
- Violation of these Terms of Service.
- Fraudulent or unlawful activities.
- Security threats or misuse.
- Non-payment of agreed fees.
- Circumstances requiring suspension under applicable law.
Where appropriate, we will communicate relevant reasons and provide an opportunity to resolve the issue.
Any outstanding payment obligations will remain subject to the applicable agreement and law.
18. Changes to These Terms
CSTechy may update these Terms of Service from time to time to reflect changes in our services, business practices or legal requirements.
Updated terms will be published on this page with a revised Last Updated date.
We encourage visitors and customers to review this page periodically.
19. Governing Law and Jurisdiction
These Terms of Service are governed by the laws of India.
Any disputes arising from the use of our website or services will be subject to the jurisdiction of the competent courts in India, subject to applicable law.
20. Contact Information
If you have questions about these Terms of Service or require clarification regarding our services, please contact us using the details below.
CSTechy Web and IT Solutions
Website: cstechy.com
Email: info@cstechy.com
Phone: +91 97446 00033
WhatsApp: Chat with CSTechy
Contact Page: Contact CSTechy
Thank you for choosing CSTechy Web and IT Solutions. We appreciate your trust and look forward to supporting your web, IT and digital technology requirements.
